Last Updated: November 25, 2025

Acquire Rent A Car (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.acquirerentacar.com (the “Website”) or use our car rental services in Dubai, UAE.

By using our Website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information:
  Name, email address, phone number, passport details, visa information, driver’s license, and payment details (e.g., credit card number).
• Vehicle Rental Information:
  Pickup/drop-off location and time, vehicle type, insurance selection, driving history, and travel purpose.
• Technical Data:
  IP address, browser type, operating system, pages visited, time spent on the site, and cookies (see Section 5).

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and confirm your car rental reservation.
• To communicate with you regarding bookings, changes, or support.
• To comply with UAE legal and regulatory requirements (e.g., RTA, police records).
• To improve our services, website functionality, and customer experience.
• To send promotional offers (only with your consent; you may opt out anytime).

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

• Government Authorities: As required by UAE law (e.g., traffic police, immigration).
• Payment Processors: To securely process transactions.
• Service Providers: Trusted partners who assist in operations (e.g., vehicle maintenance, insurance, customer support) under strict confidentiality agreements.
• Legal Compliance: If required by law or to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, PCI-DSS compliant gateways.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings, though this may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., UAE commercial and tax laws), or resolve disputes. Rental records are typically retained for up to 5 years.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for marketing communications.
• Lodge a complaint with the UAE data protection authority (if applicable).

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our Website constitutes acceptance of the revised policy.

10. Contact Us